New signalise service for D/deaf patients

Signalise co-op, who provide our Sign Language interepter services, are rolling out a new service making it easier for patients to book a GP appointment. Patients will use the Signalise Video Relay Service to contact Signalise who will then telephone the GP practice and interpret the call.

D/deaf patients can start using the service to contact their GP practice or book appointments now by either:

• filling out a short online form at: https://beta.signalise.coop/signup
• emailing: bookings@signalise.coop
• sending an SMS text or WhatsApp message to 07723 469028 

You can also find a video on how to use the service here: http://beta.signalise.coop/video-info

Practice staff do not need to do anything differently, they will just receive a telephone call where the interpreter will say they are interpreting for the patient.